Frequently Asked Questions - Unspun CBD

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Delivery and Returns

We offer free standard UK delivery via Royal Mail on all orders.

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We offer free standard delivery via Royal Mail on all orders. Please allow 2-5 working days to receive your order. Occasionally this may be impacted by external factors like bank holidays and postal strikes.

You'll receive tracking information via email once your order has been dispatched.

If you have any questions, please email We're here to help.

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Your happiness matters to us, whether it's a change of heart or product-related concerns. We offer a full refund within 30 days of purchase if our products aren't working out for you. If there is a fault or issue, our customer support team will make it right.

You can find out more about the process here.

We currently deliver to the UK only and do not ship internationally.

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About Unspun

Our mission is to simplify the experience of buying and using CBD. We want to support you in living a calm and fulfilling life, without being held back by anxiety, pain and poor sleep. Here's what makes us special:

Wait, less choice is actually better?!

Buying CBD can feel complicated. We offer tightly curated range of high quality, effective CBD products, making your purchasing decision super simple.

Broad Spectrum for the win!

We focus on Broad Spectrum CBD, so if you're interested in trying this form of CBD, you're in the right place.

Taking ingredients seriously

Our production lab prioritises the highest standards of quality and safety, through traceable hemp farming, state-of-the-art CO2 extraction techniques, third-party lab testing, quality control protocols, rigorous staff training, and compliance with regulations.

Love local

Finally, we keep it local! Our offices are based in Staffordshire and our production lab is based in York. This helps lower emissions and supports our local economy.

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Our products undergo thorough independent lab testing with accredited laboratories to ensure the highest quality and consistency.

The lab results include the CBD content as well as other naturally occurring cannabinoids. They also confirm that our products are THC free.

View our lab reports here.

Broad Spectrum CBD provides the benefits of the whole hemp plant without the psychoactive effects associated with THC.

Broad Spectrum CBD products contain a broad range of other cannabinoids like CBG, CBN and CBC, in addition to CBD. They also contain terpenes which are known for their antioxidant properties and flavonoids which offer anti-inflammatory benefits. These compounds have been shown to work synergistically to enhance the bioavailability and effectiveness of CBD. This is known as the "entourage effect".

Many off-the-shelf CBD products are made with CBD Isolate, where the natural cannabinoids that accompany CBD are removed.

Explore Broad Spectrum CBD products here.

Our goal is to keep our product range focused and streamlined, but we do have some ideas for new products up our sleeves.

Don't forget to subscribe to our newsletter and follow us on social media to learn about CBD, keep up to date with new products, and more.

We love to hear from you, so please let us know if you have any feedback or ideas for products that you would enjoy! Just reach out to

Oh, how we wish we could! Due to the current Shopify rules around CBD, we're unable to offer subscription services right now.

Sign up for our newsletter to get notified about special offers. Plus, you'll be the first to know if we start a subscription service. It's the next best thing to having your favourite products delivered regularly!

So, while we can't offer a subscription just yet, we promise to keep you updated. Stay tuned!

About CBD

CBD (Cannabidiol) is a natural compound that comes from hemp and cannabis plants. CBD does not have the psychoactive effects of another compound found in hemp and cannabis plants, THC (Tetrahydrocannabinol), which means it does not get you high.

CBD is commonly used to help reduce anxiety, improve sleep, and reduce inflammation and pain.

Easily find the CBD product that's right for you here.

No, CBD will not make you feel high. CBD does not produce the same mind-altering effects as THC (tetrahydrocannabinol), the main psychoactive compound in cannabis.

Made in the UK with the highest quality ingredients, our products are THC free.

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Yep! CBD products are legal to buy and sell in the UK as long as they meet strict regulations. They must be made from an approved strain of industrial hemp plant that contains 0.2% or less THC (Tetrahydrocannabinol). The industry is regulated by the UK Food Standards Agency (FSA).

Our products are compliant with the regulations and are 100% THC free.

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CBD is generally well tolerated and has a good safety profile. A 2018 report by the WHO (World Health Organization) that discusses safety and CBD can be found here. There are many blogs and testimonials by CBD users that describe how CBD fits into their daily lives. 

CBD can interact with certain medications, so it is important to consult a health professional before using CBD if you are taking any medications or have underlying health conditions.

It is also important to consult a health professional if you are pregnant or breastfeeding.

Curious to learn more? Explore our About CBD page.

Figuring out how much you should take is really personal - similar to how caffeine or alcohol can affect everyone differently. Generally, it's advisable to begin with a low and gradual approach to CBD, slowly adjusting your dosage to discover the perfect level that suits your needs.

Our user guide outlines two easy strategies for figuring out how much you should take.

The pricing of CBD products can vary significantly, and it's not uncommon for them to be perceived as expensive.

Factors that impact the cost of production include:

Extraction method

High-quality extraction methods, such as CO2 extraction, are more expensive but yield superior quality CBD.

Quality control and testing

Reputable CBD manufacturers invest in rigorous quality control measures and independent, third-party lab testing to ensure purity, potency, and safety.

Hemp farming and harvesting

CBD is primarily derived from hemp plants, and the cultivation of high-quality hemp requires specific growing conditions, such as optimal soil quality, climate, and careful harvesting techniques.

Regulatory complicance

Manufacturers need to invest in meeting various regulations and compliance standards, including packaging, labelling, and testing requirements.

Broad Spectrum CBD

Removing THC while retaining other potentially beneficial compounds involves specialised equipment and extra processing.

Cheaper products may compromise on these aspects, potentially impacting their effectiveness and safety.

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The time it takes for CBD to work can vary greatly depending on the product and individual factors such as metabolism and body weight.

CBD Oil administered sublingually (under the tongue), is absorbed directly into the bloodstream via the mucous membranes in the mouth. This method can allow the effects of CBD to be felt within approximately 15-45 minutes, although it can vary by individual. The effects can last between 4-6 hours.

CBD Gummies need to be digested and metabolised before the CBD reaches the bloodstream, which can take more time. The effects from CBD gummies can typically be felt within 30-60 minutes after ingestion, but again, this can vary. The effects can last up to 6-8 hours or more.

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CBD is generally well-tolerated by most people, and many do not experience any side effects at all.

The most commonly reported side effects, when they do occur, are usually mild and transient. They can include fatigue, dry mouth, diarrhoea, changes in appetite or weight, and in some rare instances, low blood pressure or liver toxicity.

CBD can interact with certain medications, so it is important to consult a health professional before using CBD if you are taking any medications or have underlying health conditions.

It is also important to consult a health professional if you are pregnant or breastfeeding.

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CBD affects individuals differently and it's important to note that the regulations mean we cannot currently make specific claims about its effects.

CBD is known for its potential to promote a sense of relaxation and overall wellbeing. If you are managing anxiety, you may notice a reduction in racing thoughts or feelings of unease. If you have had trouble sleeping, you may find that CBD helps you fall asleep more easily and stay asleep throughout the night. Some individuals find relief from chronic pain or inflammation after using CBD. It's also worth noting that the effects of CBD can be subtle and might be more about what you don't feel (e.g. a reduction in pain, anxiety, etc).

Consider consulting with a healthcare professional for personalised guidance on CBD usage and its potential effects.

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